Terms and Conditions

These Terms and Conditions set out the rules that govern use of the Slots Amigo platform and describe the relationship between us and our users. They explain your responsibilities when using our site and services, and how we manage accounts, payments, promotions and disputes. By registering or using the services you accept these terms and any updates we publish.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Provide accurate personal information and notify us promptly of any unauthorised access. We may require identity verification and documents to process withdrawals or for security checks. Failure to complete verification on request may result in temporary suspension or withdrawal delays.

Account limits and security

We may apply deposit, loss or wagering limits and require strong passwords. Do not share your login details. We reserve the right to restrict or close accounts where there is suspected fraud, multiple accounts, abuse of promotions or breach of these terms.

Eligibility requirements

To use our services you must be at least 18 years old and legally permitted to gamble in your jurisdiction. You must not open more than one account. If we suspect you are ineligible we may suspend access and return any remaining balance subject to verification and applicable checks.

Acceptable platform use

Use the site for personal, lawful gaming only. You must not attempt to manipulate games, exploit system vulnerabilities or interfere with other users. Automated bots, collusion and chargeback abuse are prohibited. We may take action including withholding funds where misuse is detected.

General bonus and promotion rules

Promotions are subject to specific rules published with each offer. Unless stated otherwise, bonuses and free spins carry wagering requirements and maximum bet limits during bonus play. We may withhold, reclaim or void bonus balances if we reasonably believe the terms have been abused. Promotional terms can change; active players will be notified where practical.

Deposits and withdrawals

We accept a range of payment methods and publish minimum deposit amounts. All deposits must come from an account in your name. Withdrawals are subject to verification and standard checks to prevent fraud and money laundering. Processing times vary by method; we aim to process requests promptly but may delay payments for compliance checks. Fees, minimums and limits are shown in your account payment area.

Dispute resolution

If you have a complaint please contact our support team. We will acknowledge and investigate issues and aim to resolve them fairly and promptly. If we cannot agree on a resolution, you may refer the matter to an independent dispute resolution service where available. Contact details for support appear in your account dashboard and on our site.

Updates to terms and conditions

We may update these terms to reflect changes in law, our services or operational needs. We will publish revised terms on the site and, where appropriate, notify active account holders. Continued use after publication signifies acceptance of the updated terms. For any questions about these terms contact support@ slots-amigo.uk.

These terms form the basis of our relationship with users of SlotsAmigo and apply to all activity on the site unless otherwise stated in specific promotional rules.