Player Privacy Policy

This Privacy Policy explains how Slots Amigo collects, uses and protects personal information when you use our site and services. We take your privacy seriously and set out below the types of data we collect, why we process it and the choices you have. This covers account information, transactional records, site activity and the technologies we use to support your play and account security.

Types of data we collect

We collect several categories of information to operate our services safely and effectively. These include:

Personal data

Information you provide when registering or contacting us, such as your name, email address, date of birth, postal address and proof of identity where required for verification.

Technical data

Details about your device and connection, including IP address, browser type, operating system, device identifiers and location data where necessary to provide services and prevent fraud.

Transactional and activity data

Records of deposits, withdrawals, bets, game history, bonus use and customer service interactions. We also store behavioural data such as session times and pages visited to improve site functionality.

How we use your information

We use data to maintain and operate accounts, process payments, verify identity, prevent fraud and comply with legal obligations. Information also helps us respond to queries, provide responsible gambling tools, and improve site performance. We do not use personal data for purposes beyond those disclosed without gaining your consent where required by law.

Data protection practices

We protect personal information using industry-standard technical and organisational measures, including encryption for data in transit and access controls for stored data. Access to personal data is limited to staff and third parties with a legitimate need. We retain information only as long as necessary for the purposes listed and to meet legal or regulatory obligations.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences and analyse site use. Some cookies are essential for functionality, while others are optional and used for analytics or marketing. You can manage cookie settings through your browser or our cookie banner where available.

User rights

You have rights to access, correct or request deletion of personal data, subject to legal and regulatory requirements. You may also request restriction of processing or object to certain uses. To exercise these rights, contact our support team using the details below. We will respond in accordance with applicable data protection law.

Information sharing and third parties

We may share data with payment processors, identity verification services, fraud prevention partners and other service providers who act on our behalf. We may also disclose information where required by law or to protect legal rights. Third parties are bound by contractual safeguards to protect your data.

Access, correction and deletion

If you need to review, update or remove your personal information, contact support. We will verify your identity before making changes. Certain data may be retained for legal, tax or security reasons even after account closure.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be notified on the site or by email. For questions or to exercise your rights, please contact [email protected] or use the site help options. If you prefer, you can also refer to our help centre for further guidance on privacy and account protection at SlotsAmigo.